Last Updated: 21/08/2025
Thank you for choosing zabbyfiles.com ("Website", "We", "Us", or "Our"). This Refund Policy explains our guidelines and procedures regarding refunds for the digital products and services offered on our website. By making a purchase or using our services, you agree to the terms outlined in this policy.
This policy applies to all digital products and services offered on our website, including but not limited to:
Firmwares
MDM Files
PayJoy Files
Unlocking Files
Any other downloadable or activation-based services
Because our products are digital and instantly accessible, refunds are generally not available once files, links, or activation details have been delivered. However, we will review refund requests under the following conditions:
Pre-Delivery Stage: If a cancellation request is made before files or activation details are sent, you may be eligible for a full refund, minus any non-recoverable expenses.
Processing Stage: If your order is already being prepared, a partial refund may apply depending on work completed or costs incurred.
After Delivery: Once files, downloads, or activation details have been delivered, no refunds will be issued.
Certain expenses are strictly non-refundable, including:
Third-party licenses
Server or hosting fees
Any costs already incurred to process your order
To request a refund, please submit a formal request in writing via email or WhatsApp:
? Email: zabbytutoriais@gmail.com
? WhatsApp: +258844288119
We will review your request and determine refund eligibility based on the stage of delivery, services rendered, and terms of this policy.
Refunds, if approved, will typically be processed within 7–10 business days from the date of approval.
Zabby Files reserves the right to amend or update this Refund Policy at any time. Changes will be communicated through our official channels and reflected on this page.
If you have any questions, concerns, or wish to initiate a refund request, please contact us at:
? Email: zabbytutoriais@gmail.com
? WhatsApp: +258844288119
By purchasing from Zabby Files, you acknowledge and accept the terms of this Refund Policy.
